Mission and Context

• Processes the organization's human resource information using the most efficient and cost-effective computer systems and applications

• Researches, analyzes, designs and maintains information systems in support of human resource administration and projects

• Monitors HR information needs and designs new or modifies existing systems to meet changing requirements

Reporting line

Reports to: HR Information Systems Program Manager , based in Belgium

Roles and Responsibilities

HR IS – SuccessFactors Platform

• Support the delivery of HR System strategy to include maintenance, support, process and quality management.

• Contribute to discussions on future systems strategy, evaluate existing systems/other products as necessary and make recommendations.

• Maintain and develop the HRIS with the support of external implementation partner

• Contribute to, develop and maintain systems and permissions architecture.

• Carry out system administration activities – e.g. system maintenance, system testing, system/data checks fault-finding and resolution, managing user access.

• Support others using systems – e.g. designing and delivering training and producing user guides.

• Work with intranet/internet technology as required.

• Support HR colleagues in ensuring a high level of data quality on the HRIS
  

Management Information

• Support reporting and measurement activity across the whole range of HR activity.

• Advise HR colleagues and continuously improve with them the reporting and measurements in line with the HR Performance Model e.g. Dashboard Reporting.

• Respond to ad hoc reporting requirements positively and with due regard to time to ensure delivery.

• Action defined reporting at set times throughout the year ensuring deadlines are met wherever possible.
  

Other Requirements

• Ensure data privacy and security at all times

• Undertake other duties which it is reasonable to do so.

• Ensure compliance to all policies, procedures, standard operating procedures and safe working practices, with recommendations for action and continuous improvement.

Required Experience

• Experience in HR technology project and services delivery

• Experience in process and service improvements

• Experience and knowledge of working to processes and in line with process methodology.

• Advanced experience working with HR systems – e.g. reporting, configuration management, supporting others.

• Experience with SuccessFactors or similar environment is a must

• Intranet/Internet (e.g. SharePoint) experience desirable

Language Skills

Fluent in English (written and verbal)

French and Spanish desirable

Etex Values and Competencies

Connect and Care

Passion for Excellence

Pioneer to Lead

Functional Knowledge and Skills

• Strong IT skills, particularly manipulating data using Excel.

• Ability to demonstrate good analytical and problem-solving skills.

• Ability to make presentations and facilitate workshops

• Ability to develop training materials and deliver training to the users of the systems
  

Required Education

Relevant master degree or equivalent experience

Work Location

HQ in Belgium

Geographical Context and Travel Requirements

The scope of the role is global, with the head office of the Group based in Zaventem, Belgium

Occasional travel to participate to meetings